Bigin is Zoho's low-priced CRM for small businesses. Pixelwand is a sales CRM with a power dialer and AI call notes.

TL;DR: Bigin lists a free plan and paid plans at $7, $12 and $18 per user per month billed yearly, with a built-in phone on every plan, WhatsApp from Express and AI from Premier. Pixelwand costs more, from $24 per user, and adds an automated dial queue and AI call transcripts. Bigin is far cheaper. Checked on 23 October 2026.

What Bigin by Zoho does well

Bigin lists Free at $0, Express at $7 per user per month billed yearly ($9 monthly), Premier at $12 ($15) and Bigin 360 at $18 ($21), with a 15-day trial after which you move to the free plan. A built-in phone is on every plan, including Free. Express adds an email and WhatsApp Business integration, and Premier adds a writing assistant, record summary, email reply assistant and other AI features with 1,000 AI credits a month.

Where Pixelwand fits

Pixelwand puts the dialer, WhatsApp, email and SMS sequences and the deal pipeline on one record. WhatsApp and the automated dial queue start on the Growth plan, and AI call notes arrive on Premium.

The trade-offs: there is no free plan, voice runs through your own Twilio account at carrier rates, and the integration list is smaller.

Price at a glance

Who should pick which

Pick Bigin by Zoho if you want the lowest price, a free plan and a built-in phone and WhatsApp on a simple CRM. Pick Pixelwand if you need an automated dial queue and AI call transcripts and notes for a team that calls a lot.

Last checked 23 October 2026. Vendors change prices, so confirm before you buy. Sources: Bigin pricing, Pixelwand pricing.