Pixelwand vs Microsoft Dynamics 365 Sales

Dynamics 365 Sales is an enterprise CRM tied to the Microsoft ecosystem. Pixelwand is a smaller sales CRM with a dialer and WhatsApp built in.

Comparison

Feature by feature

The capabilities that decide which CRM wins.

Price per user per month, billed annually

PixelwandGrowth: $24 annual, $29 monthly. Premium: $49 annual, $59 monthly.

Microsoft Dynamics 365 SalesSales Professional $65, Sales Enterprise $105, Sales Premium $150.

Microsoft ecosystem and enterprise depth

PixelwandIntegrates with Gmail, Outlook and Google Calendar.

Microsoft Dynamics 365 SalesPart of the Dynamics 365 and Microsoft 365 platform, with Copilot in Sales Enterprise and 1,000 Copilot Credits in Sales Premium.

AI

PixelwandPremium: AI call transcripts, summaries, key notes and suggested follow-up tasks, all drafts for review.

Microsoft Dynamics 365 SalesCopilot and agentic capabilities in Sales Enterprise, plus AI recommended actions and data enrichment in Sales Premium.

Native two-way WhatsApp on the lead record

PixelwandIncluded on Growth and above.

Microsoft Dynamics 365 SalesWhatsApp is not mentioned in the Sales plan details on the pricing page.

Calling

PixelwandAutomated dial queue on Growth and above, through a connected Twilio account at carrier rates.

Microsoft Dynamics 365 SalesConversation intelligence with included capacity that varies by product. Outbound calling is listed in a footnote.

TL;DR: Dynamics 365 Sales is an enterprise CRM with Copilot and deep Microsoft integration, priced from $65 to $150 per user per month. Pixelwand is a much smaller sales CRM with an automated dial queue and native WhatsApp from $24, plus AI call notes on Premium. Checked on 23 October 2026.

What Dynamics 365 Sales does well

Dynamics 365 Sales is sold in three plans: Professional at $65, Enterprise at $105 and Premium at $150 per user per month, billed annually. Enterprise includes Copilot and agentic capabilities, and Premium adds AI recommended actions, data enrichment and 1,000 Copilot Credits. Its main strength is fit with the rest of the Microsoft ecosystem and enterprise customization.

Where Pixelwand fits

Pixelwand is for small sales teams that want a dialer, WhatsApp, sequences and a pipeline on one record at a lower seat price and without an IT project. WhatsApp and the automated dial queue start on Growth, and AI call notes arrive on Premium.

The trade-offs: much less customization, no Microsoft platform integration beyond Outlook sync, and voice through your own Twilio account at carrier rates.

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Price at a glance

Per user per month, billed annuallyPixelwandDynamics 365 Sales
EntryLite: see the pricing pageSales Professional: $65
Calling and WhatsAppGrowth: $24 ($29 monthly)Not listed on the pricing page
AIPremium: $49 ($59 monthly)Sales Enterprise $105, Sales Premium $150

Who should pick which

Pick Dynamics 365 Sales if your organization runs on Microsoft 365 and Power Platform and needs enterprise customization and Copilot. Pick Pixelwand if you want a sales CRM with native WhatsApp and an automated dial queue at a lower seat price.

Last checked 23 October 2026. Vendors change prices, so confirm before you buy. Sources: Microsoft Dynamics 365 Sales pricing, Pixelwand pricing.

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FAQ

Frequently asked questions

Is Dynamics 365 Sales cheaper than Pixelwand?

No on list price. Sales Professional is $65 per user per month, Sales Enterprise is $105 and Sales Premium is $150, billed annually. Pixelwand's Growth plan is $24 annually and Premium is $49. Dynamics offers far more depth and Microsoft integration, so compare what you need.

Does Dynamics 365 Sales support WhatsApp?

WhatsApp is not mentioned in the Sales plan details on Microsoft's pricing page as of 23 October 2026. Microsoft's WhatsApp channel is documented for its Contact Center product, and Sales teams often use a partner connector. Pixelwand includes native two-way WhatsApp on the lead and deal record from the Growth plan.

Which is better for AI?

Dynamics 365 Sales. Sales Enterprise includes Copilot and agentic capabilities, and Sales Premium adds recommended actions and 1,000 Copilot Credits. Pixelwand's AI is narrower: on Premium it transcribes answered calls and drafts a summary, key notes and a follow-up task.

Who should stay on Dynamics 365?

Organizations already on Microsoft 365 and Power Platform that need enterprise customization and have IT staff to run it.

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